Job Detail
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Offerd Salary (USD) Login to view salary
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Career Level Manager
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Experience 5-7 Years
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Gender Male/Female
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Sector Ho Chi Minh City, Binh Duong, Dong Nai
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Industry Customer Service, Tourism/Hotel/Airline, Consulting
Job Description
Dream Job Alert!
Salary up to $1200/month awaits! We are recruiting Travel Consultant Manager (B2B, ID 19380) for a Travel company
Salary up to $1200/month awaits! We are recruiting Travel Consultant Manager (B2B, ID 19380) for a Travel company
- Receive and process service requests from corporate clients, including air tickets, hotel bookings, visas, travel insurance, transportation, and more.
- Ensure high service quality, handle issues as they arise, and maintain client satisfaction throughout the customer journey.
- Act as a coordinator between clients, internal teams, and external partners to ensure seamless service delivery.
- Manage, train, and develop the team of Travel Consultants to enhance performance and service standards.
- Allocate resources effectively, build budgets, and monitor the Profit & Loss (P&L) for the Travel Management division.
- Propose and participate in developing strategic plans for corporate travel service growth.
- Maintain and expand relationships with existing corporate clients, ensuring contract renewals and increasing customer loyalty rates.
- Support marketing activities, networking events, and project bidding processes in collaboration with related departments.
- Recommend new products/services and develop comprehensive travel solutions tailored to corporate clients.
- Report business performance and market trends to the Commercial Director.
Requirement
- Male/Female, aged between 28–35.
- Bachelor’s degree or higher.
- Minimum of 6 years of experience in the travel/tourism industry, with at least 3 years in a managerial or supervisory role focused on corporate customer service.
- Proficient in English (additional foreign languages are a plus).
Keywords
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The recruitment service of HRchannels is a consultative process that will help employers with:
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