Tour Product & Procurement Executive

1. Product Development

• Conduct market research to develop, update, and refine domestic, inbound, and outbound tour programs aligned with market trends and target customer segments.

• Create detailed tour content, update pricing, itineraries, and related terms and conditions.

• Collaborate with the Sales and Marketing teams to align product direction and implement sales strategies.

• Analyze cost structures and develop competitive pricing for tour packages.

2. Procurement and Supplier Management

• Source, negotiate, and coordinate with travel service providers (hotels, restaurants, transport companies, attractions, etc.) to secure the best rates and service terms.

• Provide quotations for individual services and package tours to the Sales Department; support issue resolution related to service delivery when required.

• Monitor and evaluate supplier performance and propose adjustments or changes when necessary.

3. Data Management and Operations Support

• Maintain and regularly update the supplier database, rate sheets, and tour program information.

• Support tour operations when required: coordinate logistics, handle on-tour issues, and ensure smooth execution of travel programs.

• Coordinate with the Accounting Department to reconcile supplier payments and outstanding balances.

4. Other Tasks

• Prepare reports and perform other duties assigned by management to ensure work efficiency and achievement of KPIs.

• Bachelor’s degree in Tourism, Business Administration, or related fields.

• Good command of English; another foreign language is a plus.

• Proficient in MS Office; knowledge of Power BI or data analysis tools preferred.

• At least 2 years of experience in a similar role, preferably in inbound/outbound or MICE travel companies.

• Solid understanding of tourism markets, destinations, and travel services.