Job Detail
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Offerd Salary (USD) Login to view salary
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Career Level Team leader/ Supervisor
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Experience 1-3 Years
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Gender Male/Female
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Sector Hanoi, Bac Ninh, Hung Yen
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Industry Security Service, Tourism/Hotel/Airline, Restaurant/ Resort,
Job Description
Our client is a foreign invested company, now looking for a Shift Floor Manager:
- Supervise and coordinate daily operations in the assigned lobby, restaurant, or guestroom floor areas.
- Ensure service quality and guest experience meet 4–5 star standards.
- Assign tasks to team members per shift; support and train staff as needed.
- Handle guest complaints and unexpected situations promptly and professionally.
- Coordinate with other departments to ensure seamless hotel operations.
- Prepare shift reports and suggest service improvement initiatives.
- 6 days off/month; annual leave per labor law
- Full social insurance benefits (as per Vietnamese labor law)
- Holiday and Tet bonuses
- Paid day off on your birthday
- One meal per shift + free laundry for uniforms
- Friendly and professional working environment in an international hotel brand
- Clear career development opportunities
Requirement
- Proven experience in a similar role at a 4 or 5-star hotel.
- Good English communication skills (Korean/Chinese is a plus).
- Strong leadership, interpersonal, and problem-solving skills.
- Willing to work rotating shifts (8 hours per shift, including a 1.5-hour break).
Keywords
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