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Senior Customer Service

Job Detail

  • Offerd Salary (USD) Login to view salary
  • Career Level Team leader/ Supervisor
  • Experience 5-7 Years
  • Gender Male/Female
  • Sector Hanoi, Bac Ninh, Hung Yen
  • Industry Textiles/Garments/Footwear, Customer Service

Job Description

Our client is a foreign-invested company, now looking for a Senior Customer Service ($1500, ID12813):
  • Responsible for client accounts, as well as the status and expenditures of development projects.
  • Respond to inquiries, clarify requirements, and maintain communication with consumers throughout the project
  • Follow up with consumers to make sure they're happy with products and services.
  • Work with other departments to ensure that client demands are handled professionally and promptly.
  • Make costing and quotations for assigned jobs directly.
  • Monitor development project timelines
  • In charge of cost management of development projects
  • Keeping track of consumer debt

Requirement

  • Gender: Male/ Female; Age: 28 - 35 years old
  • Graduated from College/university in Garment Field
  • At least 05 years of experience in garment manufacturing
  • Good command of English

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