Job Detail
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Offerd Salary (USD) Login to view salary
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Career Level Non Manager
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Experience 3-5 Years
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Gender Male
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Sector Ho Chi Minh City, Binh Duong, Dong Nai
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Industry Mechanical/ Equipment, Customer Service, QA/QC
Job Description
- Receive and process warranty (W.A.R.) requests from dealers.
- Review warranty claims, prepare adjustment sheets, and coordinate spare parts delivery.
- Handle urgent product issues and provide technical support to dealers.
- Prepare flash reports, monthly warranty reports, and monitor quality issues.
- Support new product and spare parts testing.
- Coordinate QA campaigns and quality improvement activities.
- Maintain warranty documentation and update related processes and procedures.
Requirement
- Gender: Male, Age: Under 35 years old
- Bachelor's degree in Mechanical Engineering, Automotive Engineering, or a related technical field.
- Have 3 years of experience as a QA staff in the machinery industry (industrial equipment, manufacturing, or automotive).
- Solid knowledge of mechanical systems, with experience in handling and processing customer warranty claims.
- Proficient in English, particularly technical English.
Keywords
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