Job Detail
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Offerd Salary (USD) Login to view salary
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Career Level Manager
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Experience 3-5 Years
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Gender Male/Female
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Sector Hanoi, Ho Chi Minh City, Bac Ninh
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Industry Expat, Sales Logistic
Job Description
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Directly manage and streamline comprehensive Ocean Export and cross-border trucking operations dedicated to electronics sector clients.
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Supervise, audit, and coordinate the performance of third-party Logistics Service Providers (LSPs) and international freight forwarders to ensure flawless sea freight execution.
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Enforce and monitor monthly operational KPIs, with specific accountability for transit schedules, on-time shipping indicators, and cargo arrival metrics.
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Take full ownership of operational conflict resolution by investigating client grievances, identifying root causes, presenting tactical workarounds, and implementing immediate adjustments.
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Serve as the primary liaison with strategic forwarding networks, shipping lines, and intermodal transport partners to streamline cargo movement.
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Command the mitigation of exceptions and irregularities (IRRE), including high-stakes procedures such as shipment recalls, administrative holds, DO/BR/SR cancellations, and insurance claims for cargo damage or loss.
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Drive internal alignment and cross-team collaboration within the SDSVN division to enhance daily operational throughput.
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Consolidate financial data and present strategic Revenue Reports directly to the expatriate Korean Group Leader upon request.
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Maintain an agile communication channel to deliver swift, professional, and definitive responses to premium customer inquiries.
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Structure and deliver comprehensive daily, weekly, and monthly operational performance briefings to the Executive Board of Management.
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Execute further leadership tasks and operational assignments as directed by the Korean Group Leader.
Requirement
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Nationality: Korean National (Strictly Required).
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Education: Bachelor’s Degree or higher, preferably with a major in Logistics, Global Supply Chain Management, International Trade, or Business Administration.
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Experience: A distinguished track record of at least 10 years of progressive professional experience within the Logistics sector, with concrete expertise in Ocean Export Operations and cross-border trucking.
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Technical Skills: Advanced mastery of standard corporate computing tools and office automation software (Microsoft Word, Excel, PowerPoint).
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Communication: Exceptional, professional-grade English communication skills (both written and verbal).
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Core Attributes: Highly resilient and positive mindset, with a proven capability to manage multi-task operational portfolios under demanding supply chain pressure.
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