Human Resources Officer

Our client is now looking for a Human Resources Officer: 
1. Recruitment

• Coordinate the staff recruitment process to ensure a timely, organized, and comprehensive procedure for hiring staff.
• Prepare and ensure updated job descriptions and approved Staff Requisitions are available before advertising any vacancies internally and/or through suitable advertising agents.
• Review CVs and applications, respond to each applicant using the proper email template at each stage of the recruitment process.
• Assist in shortlisting CVs and scheduling interviews.
• Conduct reference checks on preferred candidates.
• Prepare offer letters for selected candidates and rejection letters for unsuccessful candidates.
• Conduct exit interviews for employees leaving the company.

• Conduct orientation programs for new employees.
• Organize annual training and team-building activities for different groups of staff.
• Explore external training providers and coaches for Continuing Professional Development (CPD) plans and organize the training sessions.
• Evaluate the effectiveness of training programs by collecting feedback from employees.
• Maintain records of training results and other relevant documentation.

• Address employee grievances and complaints; provide guidance when necessary.
• Provide guidance and assistance to employees regarding Personal Accident Insurance programs, healthcare programs, bank account opening, and personal tax code registration.
• Organize annual health check-ups for local staff.

4. HR Administration

• Collect, review, update, and maintain proper filing of employee profiles.
• Assist in drafting promotion letters, reference letters, and other documents.
• Regularly monitor attendance records and ensure consistent application of policies; identify absenteeism or lateness problems, address them with employees, and inform them of the consequences of continued issues.
• Prepare reports for external authorities such as Dolisa, Doet, and internal audits as required.
• Assist in Performance Appraisal planning for local staff.
• Work on service/commercial contracts, maintain proper record-keeping, and filing.

5. Other duties as assigned by the HR Manager.

• 1-2 years of relevant experience (preferably in recruitment or general HR functions).
• Understanding of labor laws and HR processes.
• Proficiency in MS Office; knowledge of HRIS or SuccessFactor is a plus.
• Strong ethics and reliability.
• Detail-oriented, well-organized, and able to work independently to meet deadlines.
• Excellent communication and interpersonal skills.
• Collaborative, proactive, and results-driven mindset.