HRchannels Group - Headhunter Vietnam tuyển dụng mới nhất

Front Office Manager (Hotel)

Job Detail

  • Offerd Salary (USD) Login to view salary
  • Career Level Manager
  • Experience 3-5 Years
  • Gender Male/Female
  • Sector Binh Thuan, Dac Lac, Lam Dong
  • Industry Security Service, Tourism/Hotel/Airline,

Job Description

Our client is a Vietnamese company, now looking for a Front Office Manager (Hotel, ID16586):
  • Plan and implement the tasks of the reception department.
  • Organize and assign work to supervisors and staff in the department.
  • Check room rates on the system to ensure that information is updated accurately according to promotional programs, peak seasons, etc.
  • Regularly check the uniform, style and working attitude of staff in the department.
  • Urge, check, supervise and evaluate the performance of staff in the department.
  • Support staff in the department to handle difficult requests from guests, complaints that subordinate staff cannot resolve.
  • Coordinate with related departments to best meet requests, quickly resolve complaints so that guests are always satisfied.
  • Save difficult complaints and appropriate solutions to guide staff to handle when encountering similar situations again.

Requirement

  • Male/Female; Age: under 40 years old
  • Graduated from university 
  • Having 02 year of experience in FOM position in hotel chains
  • Good at English.

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