HRchannels Group - Headhunter Vietnam tuyển dụng mới nhất

Director of Rooms

Job Detail

  • Offerd Salary (USD) Login to view salary
  • Career Level Director
  • Experience 5-7 Years
  • Gender Male/Female
  • Sector Hanoi, Bac Ninh, Hung Yen
  • Industry Customer Service, Tourism/Hotel/Airline

Job Description

Our client is a foreign-invested company, now looking for a Director of Rooms (Negotiate, ID16880):
  • Oversee and direct the daily operations of the front desk, guest services, and housekeeping, making sure that all service requirements are met.
  • The annual budgets should be prepared and managed responsibly.
  • Create, suggest, carry out, and oversee the division's yearly budget, business/marketing strategy, projections, and goals in order to fulfill or beyond management's expectations.
  • To guarantee a high degree of quality and customer satisfaction, implement corporate plans and oversee department operations in accordance with laws, company policies, and procedures.
  • Oversee all departmental purchases while maintaining constant awareness of price and quality.
  • Supervise each department's or room's standards.
  • Acknowledge visitors, manage transactions, and address associated problems.
  • In order to preserve a high degree of customer satisfaction and quality, address consumer complaints as needed.
  • Manage the human resources in the rooms division in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.

Requirement

  • Gender: Male/Female
  • Diploma in Hotel Management or Master’s degree in a related discipline preferred
  • . At least 05 years’ experience in a comparable role in luxury hotels and/or resorts.
  • Proficient in English

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