Customs Operations Specialist

Define, review, and monitor product and material compositions provided by business partners.

Participate in preparing and submitting documentation required by customs authorities.

Ensure all processes are conducted in full compliance with applicable laws and regulations while maintaining efficiency and responsiveness.

Prepare and review technical documentation to support accurate customs declarations, applying due diligence and the “best knowledge” principle.

Support customs transactions by collecting FTA certificates from suppliers to optimize duty-free import and export opportunities.

Verify that certificates and supporting documents are properly completed in accordance with customs regulations.

Collect and validate technical data from suppliers to ensure proper import declarations aligned with customs laws.

Develop KPIs, statistics, and dashboards to support strategic decision-making and compliance performance monitoring.

Propose and implement innovative process improvements to enhance efficiency and compliance effectiveness.

Request and manage required documentation such as Mill Certificates, engagement letters, and material composition forms.

Maintain and update systems to ensure duty-saving benefits are captured at the time of importation.

Conduct post-import solicitation projects to recover previously paid duties through retroactive certificate collection.

Demonstrate strong knowledge of applicable Rules of Origin (ROO) to challenge and support suppliers in improving response accuracy and compliance rates.