CÔNG TY TNHH GIẢI PHÁP NỀN TẢNG THÔNG TIN VÀ TRUYỀN THÔNG Tuyển dụng mới nhất

CÔNG TY TNHH GIẢI PHÁP NỀN TẢNG THÔNG TIN VÀ TRUYỀN THÔNG

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CÔNG TY TNHH GIẢI PHÁP NỀN TẢNG THÔNG TIN VÀ TRUYỀN THÔNG Components Overview

  • Company Size > 10-50
  • Posted Jobs 3
  • Viewed 823
  • Founded Since 2008
  • Sectors Bán hàng kỹ thuật,

Company Description

Company Overview

Dell Technologies Authorized  Distributor and Service Enable Partner in VietNam.

Information and Communication Infrastructure Solution Co Ltd (NT&T Co., Ltd – formally called IVN) was established in 2004 with a mission of helping enterprises and government bodies to leverage latest advances in information technology especially in data management area to build a flexible and reliable foundation for their business and operation. The foundation is supposed to address challenges often found in storage, protection, DR, process and management of exploding information which translate directly to great improvement of business results.

EMC, being one of the top 10 technology company in the world and the leader in data management solution, found our mission, leadership, management and mostly our professional staffs suitable for their business expansion into Vietnam and appointed NT&T as the sole distributor in 2005 for Vietnamese market.

With an aim to support current customers who are coping with challenges in internal and external communications, we expanded our business operation through establishment of a communication department. This is a move to bring about end to end solutions to our customers to leverage technologies in both human voices communication data and computer data to make them always available, accessible and manageable to produce business value.

As a restructure and brand name creation step to be able to provide better service to our customers, we changed the company name to NT&T. The technology foundation, leadership and expertise still remain with us and continuously improve and expand.

In 2017, Dell Technologies I Dell EMC named NT&T as his key Viet Nam distributor. NT&T will from now provide channel partners with Dell Technologies’s full range of solutions offerings, including server, storage and networking technologies, to meet the needs of their small and midsized (SMB) and enterprise customers. NT&T is awarded to be Dell EMC Best Storage Performance Distributor in 2017 and 2018, Dell Technologies APJ OEM Solutions Partner of the Year 2020 and Best Growth server + 2021.

With a 30+ strong member’s team in Hanoi and HCMC, we’re committed to bring effective and efficient solution to our customers and gain their satisfaction through successful implementation and support.

Technical Team

NT&T is proud to possess a strong team of highly trained and experienced employees. Being the pioneer in the market, NT&T was the chief designer, implementer and supporter of all aspects of the data management industry with customers of different size and business sector. In combination with our system integrator, the coverage is expanded to all aspects of IT system such as Storage, Data Protection, Applications, Databases, Networking, Servers, Data Center, Big Data, Cloud, etc. The technical team is also powered by Dell EMC Partner Support system with DellEMC Education, method and methodologies, tools and knowledge base.

Details on technical team can be found in Implementation part of the proposal.

Customer service center

Dell Technologies I Dell EMC and NT&T work on data management business and understand that data is one of the most critical assets of customers. By nature, data lost are hard to recover and data unavailability cannot be reversed.  Therefore prevention measures are in place to guarantee that customers will have the best possible knowledge and parts to prevent any imminent threat of data lost. This includes automatic diagnostics of the system, automatic call home when failure is imminent and in country (and sometimes on site) stock of spare parts for proactive replacements.

Dell EMC customers service contact can be proactively initiated by the system through call home features or reactively initiated by customers to any of the contact points including: SI, NT&T and Dell Technologies where Dell will be the owner of the resolution. This guarantees world best service for customers throughout the life of the system.

Service delivery through onsite and remote (phone/IM, webex) 24×7 to make sure the system are in good conditions and problems are rectified in a timely manner.

Spare parts for all components are readily available in NT&T’s warehouse in HCMC.

 

Commitment to customers

Our mission is to establish long term customer partnerships, provide choices and deliver value – combining our world class applications and system integration expertise with offerings from global market leaders

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