HRchannels Group - Headhunter Vietnam tuyển dụng mới nhất

Client Services Manager

Job Detail

  • Offerd Salary (USD) Login to view salary
  • Career Level Manager
  • Experience 5-7 Years
  • Gender Male/Female
  • Sector Hanoi, Bac Ninh, Hung Yen
  • Industry Customer Service, Sales (Other)

Job Description

Our client is a foreign-invested company, now looking for a Client Services Manager (Channel, 1600$, ID16847)
  • Drive Channel Management for Metal Cutting Business (India), focusing on partner motivation and growth.
  • Design and implement Channel Partner Program to expand the partner network and identify business growth opportunities.
  • Collaborate with Sales Managers to develop and execute partner growth plans, with quarterly follow-ups.
  • Establish strong communication channels with partners and manage conflicts and engagement rules.
  • Work with cross-functional teams to support channel partner performance and expectations.
  • Oversee Customer Service Department, ensuring exceptional service delivery and customer satisfaction.
  • Develop customer service strategies, streamline processes, handle escalated issues, and implement E-Commerce initiatives for the channel team

Requirement

  • Male/Female
  • Bachelor’s degree in a related field
  • 5-10 years of leadership experience in sales, channel management, and customer service.
  • Expertise in managing distribution partners and developing strategies to enhance customer satisfaction.
  • Strong ability to collaborate across functions and use data-driven insights for decision-making.
  • Proven track record in leading strategic projects and understanding market trends.

Related Jobs

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